Personalized Family Tree Mug – All Because Two People Fell in Love

Our Production Time

All orders are made to order and are typically ready to ship within 2–5 business days.

All Orders Placed in the USA

Once production is complete, most orders are shipped using 2-day expedited shipping anywhere within the United States. 

All Orders Placed in Canada

Once production is complete, most orders arrive within approximately 7 business days. 

Will I receive tracking?
Yes. Once your order ships, tracking information will be sent to the email address used when placing your order.

Can you guarantee delivery by a specific date?
Delivery estimates are provided as a guide and exact arrival dates cannot be guaranteed. Production times, carrier delays, weather, holidays, and customs processing may affect delivery.

Could my order arrive in more than one package?
Yes. If your order includes multiple items, they may occasionally be produced or shipped separately and arrive in more than one package.

Ordering for a special occasion?
We recommend ordering as early as possible for birthdays, anniversaries, holidays, and other important dates, especially for orders shipping to Canada.

Keep Your Mug Looking Its Best

Dishwasher and microwave safe unless otherwise stated on the individual product page.

For the longest-lasting print quality, gentle washing and non-abrasive detergents are recommended.

Avoid abrasive scrubbers or harsh cleaning products on the printed design.

Allow the mug to cool before exposing it to sudden temperature changes.

Is the mug dishwasher safe?
Yes. Our ceramic mugs are dishwasher safe and made for everyday use, with a durable sublimated design that stays vibrant through regular washing.

Is the mug microwave safe?

Yes. Our ceramic mugs are microwave safe, making them convenient for reheating coffee, tea, and other hot drinks.

Can photos be printed on the mug?
Yes. Photo designs allow your uploaded images to become part of the finished artwork.

Can several photos be used?
Yes, on multi-photo designs.

Will the design feel raised?
No. The print becomes part of the mug's finished surface rather than sitting on top like vinyl.

Is this a functional drinking mug?
Yes. These are standard ceramic mugs designed for everyday beverages as well as sentimental gifting.

Are different sizes available?
Yes. Common options include 11 oz and 15 oz sizes.

Can the artwork wrap around the mug?
Yes. Many designs use the printable area around the mug rather than limiting the artwork to one small section.

Is this suitable for everyday use?
Absolutely. The personalization makes it sentimental while the mug remains practical.

Every Joy Filled Gifts item is made to order, and many are personalized especially for you. We take great care with every order and want you to feel confident in your purchase.

If your item arrives damaged, defective, incorrect, or there is a problem caused by us, please contact us. We will review the issue and make it right with a replacement, correction, or other appropriate solution.

Because personalized items are created specifically for you, they cannot be returned or refunded for changes of mind, ordering the wrong size or option, or personalization details entered incorrectly at checkout.

If you notice that you submitted incorrect personalization or selected the wrong option, please reach out to us. While we cannot replace personalized items at no charge when the original order was produced correctly, we’re happy to offer a discounted reprint or replacement rate to help make correcting the order more affordable.

Please carefully review all names, dates, spelling, photos, sizes, options, and other personalization before submitting your order. Your item will be created using the information you provide.

Quality matters deeply to us, and we put great care into every gift we create. We will do everything we can to make sure your order arrives exactly as it should. If there is ever an issue with the quality, production, or accuracy of your item that is caused by us, we will make it right 100% of the time. If the item was produced correctly according to the information submitted with your order, it is considered a final sale.